Description

Parallon HCA Healthcare - Good Samaritan Hospital - San Jose CA

Under the direction of the Regional HIM Director, you are responsible for managing, coordinating, and performing the day to day operations and workflow of the facility based HIM operations. You will assist the Regional HIM Director with the oversight and implementation of facility related HIM Service Center (HSC) operational planning, service level agreements, budgets, workflow processes, and internal controls.

What you will do in this role

• Assist with the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) and HIM Shared Services activities, including but not limited to: FTE management, forms management, interface workbook, operational assessment, action planning, productivity monitoring, release of information management, record storage and destruction management, staff education, and HIM operations cleanup.
• Participate in communication efforts with HIM personnel, facility departments, facility department and unit leadership, facility leadership, and medical staff, including serving as a key HIM contact for facility implementation activities and project core team meetings.
• Responsible for managing facility based HIM operations and staff including, but not limited to, record pick up and reconciliation, release of information request processing, hardcopy retrieval of medical records, tumor and/or trauma registry, and processing of birth certificate/paternity papers as applicable.
• Routinely assists in the performance of facility based HIM operations including, but not limited to, ad hoc record pick up and reconciliation, release of information request processing, and hardcopy retrieval of medical records as needed.
• Perform facility unbilled activities including physician query follow up, physician incomplete record follow-up, collaboration with facility department leaders in monitoring and working unbilled reports, working the applicable HPF/MPF queues, working the applicable unbilled management reports and queues, (e.g., DET/eRequest, Bill 49) and management of HIM operations unbilled processes. Oversee facility specific 360 Encompass Computer Assisted Coding (CAC) implementation activities for all patient types. 
• Supports and sustains the HIM operational aspects of CAC post go live. Work all applicable HPF/MPF workflow queues (includes, but is not limited to, the Facility HIM Department Queue, all Coding Pend for Queues, Review Queues, Unknown Document Queue, Cancelled Accounts Queue and all Wait for Workflow Trigger Queues) according to established workflow guidelines and schedules. 
• Work collaboratively with Medical Staff and Facility Leadership to comply with standards and guidelines enforced through the Medical Staff Bylaws/Rules and Regulations (e.g., suspension of privileges) and is responsible for facilitation and execution of physician notification processes regarding medical record documentation deficiency, delinquency, and physician suspension.
• May serve as the Facility Privacy Official, Records Management Coordinator, RAC Coordinator, and/or perform state reporting duties.

Compensation

Salary based on experience and leadership skills.

$120,577 - $204,984

Possibility of up to 17.5% annual incentive 

Requirements

• Bachelors Degree required
• Working knowledge of unionized hospital operations preferred
•  3+ years of experience in a hospital HIM Department required
•  3+ years of direct leadership experience highly preferred
• RHIA or RHIT strongly preferred